How You Say It Matters: A Toolkit for Improving Communications About Academic Standing
When students struggle academically, schools often try to help them by placing them on academic probation. The challenge lies in how to inform students of this status in a way that helps them feel motivated and supported, rather than crushed and ashamed.
The College Transition Collaborative (CTC), a nonprofit research center based at Stanford University, has found a way to write a probation notification letter that is sensitive to the psychological experience of students. This course is designed to help college administrators communicate more effectively around academic probation in a way that intentionally addresses the worries and concerns students have when being placed on probation.
This course was developed by the College Transition Collaborative in collaboration with the team who leads our network's Growth Mindset research study.